[Fwd: Re: [Xprint] Xprint and Canon]

[Roland Mainz]

Luke:
Are there any known firmware bugs in the C3200N which may cause the
symptoms reported below ?
IMHO a PostScript job should never _hang_ the printer like that ....

-------- Original Message --------
Subject: Re: [Xprint] Xprint and Canon
Date: Tue, 22 Jun 2004 13:23:57 +0200
From: "Reinfried O. PETER" <Reinfried.O.Peter at TUGraz.at>
Reply-To: xprint at mozdev.org
Organization: Graz University of Technology
To: xprint at mozdev.org
References: <40D8097F.1080508 at TUGraz.at> <40D80DF7.DEA0A78A at nrubsig.org>

Roland Mainz wrote:
> "Reinfried O. PETER" wrote:
>> 
>> I have a new "Canon i RC3200N" and I can print there from any
>> application (Acrobat, LaTeX, StarOffice) via CUPS, but when I
>> use mozilla 1.6 to print (even empty) pages the printer crashes
>> and has to be restarted.
> 
> "reset" or "power-off...power-on" ?

The printer says "There is a problem ... please power-off...power-on"

> 
> BTW: Which Xprint release do you use ?

actual version, tested with GISWxprint and GISWxprintglue

> And on which platform do you work
> ? Debian Linux, SuSE, Mandrake, Solaris, AIX, HP-UX ?

Oh sorry: Solaris 8.0

> 
>> The same page printed to our old HP
>> LaserJet 8100DN works fine.
>> Any hints what I can do or have to do?
> 
> Erm... what do you mean with "crashes" ? Does the printer stop accepting
> print jobs, stops to respond to anything (even maintaince interface
> etc.), does CUPS hang (are there any CUPS messages in the log files),
> ... ?

See above: the printer goes to status red and stops all services,
even maintaince interface only tells me to power off/power on

> Are there any messages in the maintaince display ?

"...problem ... power off and power on ..."

> 
> Per
> http://www.canon.ch/d/prod/dyn/tech.cfm?typeID=11&TypeSubID=32&ID=725
> supports PostScript - does that apply for your printer, too - or is that
> an optional functionality (e.g. extra catrige) ?

yes that's the printer and yes he supports PostScript (I can
print PS files that come from LaTeX via dvips)

> How much memory does the printer have installed ?

I'll have to ask some collegues that installed the printer

Thank you
Reinfried
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